SaaS applications are available from any computer or any device—any time, anywhere. Since most people already know how to use the Internet in order to find what they need, SaaS apps tend to have high adoption rates, with a lower and lower learning curve.
SaaS applications are subscription based. No license fees means lower initial costs. Having the SaaS provider manage the IT infrastructure means lower IT costs for hardware, software and the people needed to manage it all.
Because the SaaS provider manages all updates and upgrades, there are no patches for customers to download or install. The SaaS provider also manages availability, so there’s no need for customers to add hardware, software, or bandwidth as the user base grows.
SaaS vendors with true multi-tenant architectures can scale indefinitely to meet customer demand. Many SaaS providers also offer customization capabilities to meet specific needs. Plus, many provide APIs that let you integrate with existing ERP systems or other business productivity systems.